
The Department of Veterans Affairs (VA) has a legal obligation known as the “Duty to Assist,” designed to help you gather the necessary information to support disability claims claim. Understanding the scope and limitations of this duty is crucial for veterans seeking the benefits they rightfully deserve. This post will break down what the Duty to Assist regulation is and how you can use it to your advantage with help from your Ohio veterans disability attorney.
What Is the Duty to Assist?
The Duty to Assist is a legal requirement outlined in federal law that requires the VA to make reasonable efforts to help veterans develop their disability compensation claims. This means the VA can’t simply sit back and wait for you to provide all the evidence. Instead, they have a responsibility to actively assist you in gathering relevant information.
Keep in mind that the ultimate burden of proof to establish service connection in relation to your disability is yours.
The VA’s Key Responsibilities
The VA has several key responsibilities under the Duty to Assist Act when veterans file claims. Here’s what the VA is required to do under their own rules and regulations:
- Obtaining necessary records: The VA is required to make a reasonable effort to obtain relevant records that you authorize them to collect. This includes service medical records, personnel records, and even private medical records related to your claimed disabilities.
- Providing medical exams to assess condition: In many cases, the VA will schedule you for a Compensation and Pension (C&P) exam. VA healthcare providers conduct this exam and assess the severity of your disabilities. They’ll also determine the connection between your disabilities and your service.
- Notifying veterans of their status: The VA is obligated to keep you informed about the status of your claim and any actions they have taken or ones you need to take to keep your claim on track.
- Dealing with errors: If the VA identifies a clear and unmistakable error (CUE) in a prior decision, they have a duty to correct it. This doesn’t mean simply disagreeing with a decision; it refers to a fundamental error of fact or law that, if not for the error, would have resulted in a different outcome.
How Veterans Can Look Out for Their Own Interests

Though the VA owes you a certain level of help, you’ll still need to be proactive. Here are some tips to help you navigate the process effectively:
- Be thorough and accurate in your initial application: Provide as much detail as possible about your service, your disabilities, and any relevant medical treatment. Include dates, locations, and specific incidents.
- Identify and provide information about all relevant records: Clearly state where your service medical records, personnel files, and private medical records can be found. Provide names, addresses, and phone numbers if possible, and sign all necessary release forms promptly.
- Actively participate in your C&P exams: Attend all scheduled appointments and be honest and thorough in describing your symptoms and how they impact your daily life.
- Keep detailed records of all communications with the VA: Note dates, names of individuals you speak with, and the content of your conversations.
- Don’t hesitate to seek clarification: If you receive a notice or request from the VA that you don’t understand, reach out for clarification.
Work With an Experienced Ohio Veterans Disability Attorney
When you work with an experienced VA disability attorney, you’ll have the assistance you need to get your claim processed quickly and properly. They understand the legal nuances of the Duty to Assist and can help you gather and present the strongest possible evidence.
Schedule a consultation with Veterans Law Attorneys today to get the help and advice you need. Our team will help you navigate your disability claim and can represent your interests with the VA if needed.